We are excited to release v1.9.0 with the following updates.
Chat widget redesign showing average reply time
Each inbox will be able to set an average reply time. There are 3 options available.
- In a few minutes
- In a few hours
- In a day
The reply time would be displayed to the users as follows.
Ability to reauthorize Facebook pages when the token expires
If you are not receiving messages from Facebook, please check your inbox settings and see if there is a reauthorization message. This can happen when any of the page managers change their password or the token shared is expired.
Activity messages for label addition and deletion
Activity messages will be added when you add or remove the labels
Ability to change online status from the sidebar
Support Redis sentinel
You will now be able to configure Redis sentinel with Chatwoot.
Ability to unmute conversations
If you have accidently muted the conversation, you will be able to see an unmute option.
- Knowledge Base APIs
- Search conversations API
- Use Gravatar images when the agent doesn't have an avatar
- Numerous bug fixes and enhancements
Additional Language Support
Thanks to @vishal-pandey, @snowild, @DavidSteinbauer, @monarch0111, @jcomo, @somenugget, @dereknguyen269, @l2dy, @onlywicked, @sarawukl, @narendran-kannan, @akashdotsrivastava, @amd-9, @artfuldodger, @RicardoRamirezR for the contributions